PurlEase Support: Here to Help You Every Stitch of the Way

We want your crafting time to be as relaxing and organized as possible. Whether you have a question about how the app works or need a hand with a pattern you’ve converted, we are here for you!

How PurlEase Works:

• Always Free: It is completely free to download the app, organize your projects, and view your library.

• Pattern Magic: We use one "Pattern Credit" to perform the magic of turning a cluttered pattern into a clear, easy-to-read view for your phone. You can purchase these credits whenever you have a new project ready to start.

Get in Touch With Us If:

• You have a question about using your credits.

• A pattern conversion didn't look quite right and you’d like us to take a look.

• You’ve encountered a "knot" in the app (a bug or technical issue).

• You need to request a refund or have a billing question.

Our Promise: If our "Pattern Magic" doesn't work perfectly for your specific pattern, just let us know. We’ll be happy to look into the issue or restore your credit so you can try a different pattern!